Knowledge Base & Clarity46 answers

Frequently Asked Questions

Clear, transparent answers about collaborating with Cherdung Infotech: pricing structures, MVP delivery sprints, AI integrations, security standards, client IP ownership, and post-launch support.

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100% Client-Owned IP

Full rights to all Git repositories, codebases, and cloud assets upon milestone delivery.

24–48h Proposal Speed

Itemized estimates, architectural diagrams, and sprint roadmap delivered within 48 hours.

30-Day Free Warranty

Complimentary post-launch bug fixing, performance stabilization, and monitoring.

Senior-Led Engineering

Direct access to senior engineers via Slack, Linear task boards, and bi-weekly demos.

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General & About Cherdung

General & About Cherdung

Essential information about who we are, who we work with, and how a new partnership usually starts.

7 questions

Cherdung Infotech is a premier full-cycle software engineering, cloud architecture, and technology consulting firm based in Kathmandu, Nepal. We build mission-critical web platforms, cross-platform mobile apps, cloud infrastructure (DevOps), and AI-driven automation workflows for startups, scaleups, and enterprises worldwide.

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Cherdung is named after the majestic Cherdung Danda peak in the Dolakha district of Nepal, symbolizing elevation, resilience, enduring strength, and clarity of vision. We bring that same steadfast foundation and peak quality to every software system we design and deploy.

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Cherdung Infotech is a legally registered software technology company headquartered in Kathmandu, Nepal, with company and tax documentation available during vendor onboarding. We work with clients in Nepal and international markets including the United States, Europe, the United Kingdom, Australia, and Asia-Pacific.

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We partner with early-stage venture-backed founders building their first MVP, high-growth scaleups expanding product engineering velocity, and established enterprises undergoing cloud or AI modernization. We have delivered successful software across FinTech, HealthTech, E-Commerce, Logistics, EdTech, SaaS, Tourism, and Real Estate.

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Yes. Through our Fractional CTO and CTO-as-a-Service model, our senior technology architects help non-technical founders and executives define product roadmaps, select scalable technology stacks, establish security standards, and manage end-to-end engineering teams.

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Getting started is simple. Use the contact page at https://cherdung.com.np/contact, email info@cherdung.com.np, or call +977-9827706245. We usually begin with a no-cost 30-minute discovery call to understand your goals, technical requirements, timeline, and constraints.

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Bring whatever you already have: a short problem statement, target users, must-have features, budget range, deadline, existing designs, current codebase notes, or examples of products you like. If you only have an idea, that is enough for a first conversation; we can help turn it into a clear scope.

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Services & Technical Capabilities

Services & Technical Capabilities

Detailed overview of our modern technology stack, full-stack web/mobile development, cloud systems, and architectural standards.

7 questions

We focus on modern, type-safe, and scalable technologies. Our primary frontend stack is Next.js, React, TypeScript, and Tailwind CSS. On the backend, we build high-concurrency microservices and APIs with Node.js/NestJS, Python (FastAPI/Django), and Go. For databases, we use PostgreSQL, MySQL, Redis, MongoDB, and vector databases (Pinecone/pgvector).

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Yes. We manage the entire product lifecycle: UX research, wireframing, high-fidelity Figma prototypes, database schema modeling, backend API engineering, responsive frontend web/mobile development, automated QA testing, CI/CD pipeline automation, and production cloud deployment.

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Yes. We specialize in cross-platform mobile app development using React Native and Expo. This lets businesses launch native-feeling iOS and Android apps from a single codebase while keeping development, testing, and long-term maintenance more efficient.

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We are cloud-agnostic experts across Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, and Vercel. Our DevOps services include Infrastructure as Code (Terraform/Pulumi), Docker containerization, Kubernetes orchestration, automated Blue/Green CI/CD deployment pipelines, zero-downtime database migrations, and 24/7 infrastructure observability.

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Yes. We routinely conduct comprehensive code and security audits, identify performance bottlenecks, decouple monolithic architectures into microservices, upgrade outdated dependencies, optimize database query execution plans, and migrate legacy on-prem systems to modern serverless or containerized cloud infrastructure.

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Yes. We start with a technical audit covering code quality, architecture, deployment, security, product scope, and team workflow. From there we recommend a recovery plan: stabilize critical issues, clean up the delivery pipeline, agree on a realistic roadmap, and continue development without unnecessary rewrites.

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Yes. Our design team creates comprehensive design systems, component libraries, design tokens, responsive desktop/mobile layouts, and interactive prototypes in Figma complying with WCAG 2.1 AA accessibility standards.

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AI Solutions & Workflow Automation

AI Solutions & Workflow Automation

How we implement pragmatic Large Language Models (LLMs), RAG pipelines, autonomous agents, and process automation.

5 questions

We design and build practical AI systems: custom LLM integrations, Retrieval-Augmented Generation (RAG) knowledge retrieval, agentic workflows, intelligent document extraction, AI customer support assistants, forecasting, and internal automation tools connected to your existing systems.

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RAG connects a Large Language Model to your private documents, databases, and APIs so answers can be grounded in approved source material. We implement RAG with vector databases such as Pinecone, Qdrant, or pgvector, hybrid search, careful chunking, source citations, permission filtering, and evaluation checks to reduce hallucination risk.

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We deploy autonomous AI agents capable of multi-step reasoning, tool execution, API calls, and data enrichment. Examples include automated invoice processing, intelligent email triage, CRM lead qualification, financial reconciliation, and multi-system data synchronization.

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We choose AI providers and deployment patterns based on your privacy requirements, then document how data is stored, transmitted, retained, and accessed. For sensitive workloads we can use enterprise API configurations, private cloud deployments, strict access controls, redaction, audit logs, and self-hosted open-source models inside your own infrastructure.

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We define success criteria before implementation: answer accuracy, citation coverage, refusal behavior, latency, cost per task, human escalation rate, and edge-case handling. Then we test against representative datasets, log real usage safely, and keep improving prompts, retrieval, guardrails, and evaluation suites after launch.

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Engagement Models, Pricing & Contracts

Engagement Models, Pricing & Contracts

Transparent breakdown of our rates, contract models, payment milestones, invoicing, and estimates.

7 questions

Costs vary by product complexity, feature scope, integrations, security requirements, and team size. Simple websites and focused MVPs require a smaller budget, while SaaS platforms, mobile apps, and enterprise systems scale with milestones. We provide itemized estimates so you can see what is included before work begins.

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We offer three flexible collaboration models:

1Fixed Price / Milestone-based — ideal for well-scoped projects with clear deliverables;
2Dedicated Engineering Teams / Staff Augmentation — dedicated full-time engineers acting as a direct extension of your team; and
3Time & Materials / Retainers — optimal for agile, continuously evolving product roadmaps.
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For fixed-price contracts, payments are divided into transparent deliverables: an initial kickoff deposit (e.g., 25–30%), milestone completion sign-offs (UI/UX approval, alpha release, beta deployment), and final handover upon launch. For dedicated teams and retainers, invoicing is processed on a standard bi-weekly or monthly cycle.

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Following an initial 30-minute discovery call and review of your specifications or wireframes, our engineering leadership delivers a comprehensive technical proposal—including architectural diagrams, sprint breakdowns, timeline forecasts, and fixed estimates—within 24 to 48 hours.

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No. Cherdung Infotech practices complete financial transparency. All project scopes, hourly rates, and deliverables are locked in contractual agreements. Third-party cloud infrastructure (AWS/GCP), domain registrations, or SaaS subscriptions are billed directly through your own accounts with zero added commissions.

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Yes. For complex or unclear projects, a short paid discovery sprint can be the best first step. It usually produces a refined scope, user flows, technical architecture, risk register, delivery roadmap, and budget estimate before you commit to a larger implementation.

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We accept payments in USD, EUR, GBP, AUD, and NPR via international bank wire transfers (SWIFT/ACH), Wise, Stripe, and standard corporate bank transfers.

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Process, Timelines & Delivery

Process, Timelines & Delivery

Understand our 4-stage agile lifecycle, sprint management, MVP delivery timelines, and client communications.

6 questions

We execute projects through our 4-stage Agile delivery framework:

1Discovery & Architecture Blueprinting — mapping user personas, system architecture, database ERDs, and sprint backlogs;
2UI/UX Design & Prototyping — creating clickable Figma interfaces;
3Iterative Sprints — 2-week agile sprints with bi-weekly live demos;
4QA Testing, CI/CD Deployment, & Production Launch.
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A production-ready Minimum Viable Product (MVP) typically takes 4 to 8 weeks to build, test, and deploy. Our rapid MVP framework prioritizes high-impact core features to get your product in the hands of real users, customers, and investors as quickly as possible.

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We ensure 100% transparency through:

1Dedicated Slack/Discord channels for real-time daily chat;
2Live Jira/Linear task boards showing sprint status;
3Live staging environments updated with every code pull request; and
4Weekly or bi-weekly video demo syncs to review sprint accomplishments.
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Our engineering hub in Nepal provides substantial real-time overlap with working hours across North America (US EST/PST), Europe (GMT/CET), Australia (AEST), and Asia. We schedule synchronous daily standups during mutual overlap windows and maintain disciplined asynchronous documentation for all other communications.

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Yes. Agile adaptability is central to our process. Minor refinements are absorbed into current sprint cycles. For substantial scope additions, we evaluate the impact, provide immediate cost/timeline estimates, and prioritize them into upcoming sprint backlogs without halting current progress.

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We make tradeoffs visible instead of quietly stretching the plan. When priorities change, we document the impact on scope, cost, timeline, and dependencies, then help you decide whether to adjust the backlog, add capacity, defer lower-priority features, or split the release into phases.

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Code Quality, Security & IP Ownership

Code Quality, Security & IP Ownership

How we enforce testing discipline, secure development practices, confidentiality, and client code ownership.

6 questions

You retain 100% full ownership of all intellectual property, source code, designs, databases, and digital assets created for your project. Upon milestone settlements, full administrative rights to all Git repositories and cloud accounts are transferred to your organization with zero vendor lock-in.

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We implement multi-tier quality assurance: strict TypeScript type checking, ESLint/Prettier static analysis, automated unit tests (Jest/Vitest), integration tests, automated end-to-end testing (Playwright/Cypress), mandatory peer code reviews on every pull request, and staging environment verification before production deployments.

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Security is integrated at every development stage: TLS encryption, secure authentication, Role-Based Access Control (RBAC), input validation, parameterized database queries, secure secret management, dependency vulnerability scans, audit logging where needed, and OWASP-aligned review for common web application risks.

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We sign legally binding mutual Non-Disclosure Agreements (NDAs) prior to receiving any proprietary business information, codebase access, or project specifications. All Cherdung Infotech team members are under strict confidentiality and data protection covenants.

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Yes. You have continuous, real-time access to your GitHub, GitLab, or Bitbucket repositories, commit histories, pull requests, and automated deployment pipelines throughout the entire development engagement.

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Yes. We can support vendor onboarding with company documents, NDAs, security questionnaires, architecture notes, access-control plans, and delivery documentation. For enterprise projects, we align with your procurement, legal, and information-security requirements before production access is granted.

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Post-Launch Support, Maintenance & Growth

Post-Launch Support, Maintenance & Growth

Our complimentary warranty period, ongoing SLA maintenance, documentation, and infrastructure scaling.

5 questions

Every custom development project delivered by Cherdung Infotech includes a complimentary 30-day post-launch warranty. During this period, our engineering squad resolves any unanticipated bugs, performance glitches, or configuration issues at zero additional charge.

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We offer flexible monthly maintenance plans and Service Level Agreements (SLAs) that cover 24/7 uptime monitoring, security patches, framework/dependency upgrades, database backups, performance optimization, and dedicated monthly development hours for continuous feature iteration.

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Yes. We deliver clean, self-documenting codebases accompanied by comprehensive READMEs, Swagger/Postman API documentation, architecture diagrams, cloud deployment runbooks, and recorded video walkthroughs. We also conduct live handover sessions for your internal developers and administrators.

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Our cloud architects configure elastic auto-scaling groups, global Content Delivery Networks (Cloudflare/CloudFront), Redis distributed caching layers, read-replica database clusters, and serverless compute functions so your application handles sudden viral traffic surges seamlessly.

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Yes. Post-launch work can include product analytics, conversion tracking, technical SEO, structured data, Core Web Vitals improvements, A/B test implementation, dashboarding, and roadmap planning based on real customer behavior.

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Careers, Mentorship & Tech Community

Careers, Mentorship & Tech Community

Information on hiring standards, internships, tech mentorship in Nepal, and career opportunities at Cherdung.

3 questions

We use a rigorous vetting process that evaluates computer science fundamentals, system design, type-safety, practical coding ability, code review habits, product judgment, and communication. Every developer is mentored against international engineering expectations.

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Yes. We are deeply committed to elevating Nepal's tech ecosystem. We run mentorship initiatives, technical workshops, and structured internship-to-hire programs guiding aspiring developers into world-class software engineers.

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You can explore open career opportunities on our careers page at https://cherdung.com.np/careers or email your resume, GitHub profile, and portfolio directly to careers@cherdung.com.np or info@cherdung.com.np.

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Need project-specific guidance?

Bring us your idea, technical backlog, or architecture challenge.

Whether you need a full-stack MVP in 4–8 weeks, an AI RAG pipeline, DevOps cloud scaling, or a dedicated senior engineering squad, we help you scope feasibility, timeline, and cost upfront.

Free 30-min discovery callNo commitment requiredNDA on request